Privacy and Data Protection Policy

Effective Date: 15 July 2025
Version: 1.2

Elite Executive Coaching (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.elite-executive-coaching.com] or engage with our services.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our Privacy Commitments

We are committed to:
– Only collecting personal data that is necessary for specified purposes.
– Being transparent about how and why we use your data.
– Storing your data securely and retaining it only as long as needed.
– Never selling your personal data to third parties.
– Respecting your legal rights under data protection laws.

1. Information We Collect

We may collect and process the following personal data:

1.1 Personal Identification Information:
– Full name
– Email address
– Telephone number
– Job title
– Company name

1.2 Professional Information:
– Industry or sector
– Areas of interest or coaching needs

1.3 Technical Data:
– IP address
– Browser type and version
– Time zone setting
– Location data
– Device type, operating system, and platform
– Referrer URL and browsing behaviour

1.4 Usage Data:
– Interactions with our website, services, or content

1.5 Marketing and Communications Data:
– Marketing preferences
– Communication history and consent status

2. How We Collect Your Data

We use the following methods:
– Direct interactions: Through forms you complete, consultation bookings, email contact, or event registrations.
– Automated technologies: Cookies and analytics tools may collect technical and usage data when you visit our website.
– Third-party sources: We may receive data from providers such as Google Analytics, advertising networks, or social media platforms.

3. How We Use Your Data

We only process your personal data when lawful. Uses may include:
– Delivering coaching, leadership development, or related services.
– Managing our relationship with you, including notifications of policy changes.
– Responding to your enquiries or feedback.
– Sending relevant information (with your consent), such as service updates or event invitations.
– Improving our website and services based on usage trends.
– Maintaining site security and business continuity.

4. Legal Basis for Processing

We rely on the following lawful bases:
– Consent: For email marketing and optional cookies.
– Contractual necessity: To fulfil our services to you.
– Legal obligation: For compliance with legal and regulatory duties.
– Legitimate interests: To operate and improve our business, provided these do not override your rights.

5. Sharing Your Data

We may share your data with trusted third parties, including:
– IT and hosting providers
– Legal, accounting, or business advisers
– Regulators or authorities (where legally required)
– Third parties in the event of a business restructuring or acquisition

All third parties are required to respect your data, act lawfully, and follow our instructions.

6. International Transfers

If your data is transferred outside the UK (e.g., to cloud service providers in the US), we ensure appropriate safeguards are in place, such as:
– UK International Data Transfer Agreements (IDTAs)
– Standard Contractual Clauses (SCCs)
– Provider certifications under recognised schemes (e.g. EU-U.S. Data Privacy Framework)

7. Data Security

We take the security of your personal data seriously. Measures include:
– Encrypted data storage and secure servers
– Access controls and multi-factor authentication
– Regular system monitoring and testing
– Staff confidentiality agreements and training

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or to comply with legal obligations.
The specific retention period will depend on:
– The nature and sensitivity of the data
– The potential risk of harm from unauthorised use
– Legal, regulatory, tax, and accounting requirements

9. Your Rights

You have the right to:
– Access your personal data
– Correct inaccurate or incomplete data
– Request erasure (“the right to be forgotten”)
– Object to processing in certain circumstances
– Restrict processing temporarily
– Request data portability
– Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at:

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:
– Enable essential website functionality
– Analyse site usage to improve performance
– Personalise content and marketing (where consented)

For full details, please refer to our separate Cookie Policy.

11. Third-Party Links

This website may contain links to third-party websites or applications. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing your data.

12. Children’s Privacy

Our services and website are not intended for children under 13. We do not knowingly collect data from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

13. Changes to This Policy

We may update this policy periodically. Updates will appear on this page with a revised “Effective Date.” We encourage you to review this policy regularly.